Job Description

WE ARE HIRING FOR THE ROLE : CRM ( ZOHO SOFTWARE)

LOCATION : MOGAPPAIR

SALARY RANGE: 17K - 20K

ONLY FEMALE CAN APPLY

EXPERIENCE : 6 MONTHS - 4YRS

Key Responsibilities1. CRM System Management

Maintain and update customer information in the CRM system. Monitor data accuracy and clean up duplicate or incorrect entries. Create customer segments for targeted campaigns.

2. Customer Communication

Handle customer inquiries through calls, emails, and messages. Provide timely responses and ensure customer satisfaction. Manage reminders, follow-ups, and communication logs.

3. Sales Coordination

Support the sales team with customer data, follow-up details, and call lists. Track leads, monitor progress, and update status in CRM. Assist in creating sales reports and dashboards.

4. Reporting & Analytics

Prepare daily/weekly/monthly CRM reports. Analyze customer behavior, lead conversion, and feedback patterns. Share insights with sales and management teams.

5. Campaign Support

Assist in running SMS, WhatsApp, and email campaigns. Track engagement metrics and maintain campaign results.
Job Type: Full-time

Pay: ?18,000.00 - ?20,000.00 per month

Work Location: In person