Medlounges Hospital is looking for a dynamic and patient-focused
Customer Relationship Manager (CRM)
to join our team. This role is ideal for
MBA graduates
with a passion for healthcare service and people management.
Key Responsibilities:
Build and maintain strong relationships with patients and their families.
Ensure smooth coordination between patients, doctors, and support staff.
Manage patient feedback, address concerns, and ensure high satisfaction levels.
Support hospital outreach, wellness programs, and retention initiatives.
Maintain accurate patient records and prepare CRM reports.
What We're Looking For:
MBA
(Freshers can apply).
Excellent communication & interpersonal skills.
Strong problem-solving and people management ability.
Passion for patient care and service excellence.
Proficiency in English & Malayalam (Hindi is an advantage).
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
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