NARAYAN ALUMINIUM ALLOY PRIVATE LIMITED is looking for dynamic and customer-focused
CRM
executives to manage and enhance customer relationships in segment. Ideal candidates should possess good communication skills, a basic understanding or related sectors, and a customer-centric mindset.
Key Responsibilities:
Handle customer inquiries, follow-ups, and relationship management for projects.
Interact with customers via phone, email, and messaging platforms
Provide accurate product and service-related information
Address and resolve customer queries and issues promptly
Update and manage customer information in CRM software
Ensure data accuracy and proper organization across platforms
Assist in preparing CRM reports and customer data summaries
Monitor customer interactions and identify trends for service improvements
Support the sales team in follow-ups, lead tracking, and documentation
Assist in executing marketing campaigns and outreach activities
Build and maintain strong relationships with customers
Gather and report customer feedback for continuous improvement
Participate in CRM and communication skill development sessions
Stay updated with industry trends, tools, and customer service best practices
Requirements:
Bachelor's degree in business administration, Marketing, or a related field.
Experience: 0-1 year in customer service, CRM, or relevant role.
Languages: Must be able to communicate in
Odia, Hindi, English
. Spceial Preferance for
Telugu,
Proficiency in MS Office and basic CRM tools.
Strong verbal and written communication skills.
Well-organized and detail oriented.
Freshers are welcome to apply.
Working Hours:
Full-time | 6 Days a Week
How to Apply:
Interested candidates can send their resume to: 9040998414
NARAYAN ALUMINIUM ALLOY PRIVATE LIMITED
is an equal opportunity employer. We encourage female professionals to apply and grow with us in a supportive and progressive work environment.
Job Types: Full-time, Fresher
Pay: ₹12,000.00 - ₹14,000.00 per month
Benefits:
Cell phone reimbursement
Work Location: In person
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