Job Description

Position: CRM Support Executive

Department:

Office of Student Support Services

Location:

Chitkara University, Punjab

Shift:

Mon-Sat, 9?am-6?pm

Role Overview

Manage and optimize the CRM system to efficiently handle student and parent inquiries via helpline.

Key Responsibilities

Maintain CRM data accuracy, workflows, and user access. Handle helpline calls: log inquiries and coordinate follow?ups. Generate reports, analyse trends, and recommend improvements. Streamline CRM processes and support the team.
Requirements

Bachelor's degree (IT, Business, or related) 2+ years in CRM support/admin (preferably education) Skilled in CRM tools (Salesforce, Zoho, Dynamics) Good communication Detail-oriented, problem?solver, customer?focused
Apply Now

Please email your CV to

lovepreet.2401@chitkara.edu.in

Job Type: Full-time

Pay: ₹9,866.83 - ₹20,000.00 per month

Benefits:

Provident Fund
Schedule:

Morning shift
Work Location: In person

Speak with the employer

+91 9875998711