Job Description

CRM Specialist - Telesales

Department: Sales / Inside Sales

Location: Hyderabad

Reporting To: Sales Manager / Presales Lead

Shift Timing: 2:30 PM to 11:00 PM

Work Days: 6 Days a Week (Week Off on Tuesday; Sunday is a Working Day)

Role Objective

To drive sales pipeline through high-volume cold calling, active follow-ups, and scheduling qualified site visits. This position plays a crucial role in building first contact with clients and driving business conversions through effective telesales and CRM discipline.

Key Responsibilities

Make outbound cold calls to prospective clients sourced from online platforms, referrals, or marketing campaigns. Introduce 4K Sports Infra's offerings clearly--sports infra solutions like turf, acrylic courts, modular tiles, etc. Qualify leads based on budget, urgency, location, and decision-making ability. Schedule, confirm, and coordinate site visits with the Field Sales Team. Follow up regularly with leads until conversion or closure, keeping CRM data accurate and up to date. Respond to incoming calls, WhatsApp, and email inquiries during assigned hours. Track and report daily calling activity, visit conversions, and lead status to the sales manager. Coordinate internally with Engineering/Project team for any technical queries from clients.
Key Requirements

Education: Any Graduate Experience: 5+ years in Telesales / Telecalling / Inside Sales in Real Estate, Construction, Interiors, or Infra industry Skills: Excellent spoken communication in English, Hindi, and Telugu High energy, persuasive, confident on calls Experience with CRM/Lead Management tools Good coordination, follow-up, and closing ability Excel/WhatsApp/Email handling Shift Requirement: Must be comfortable with 2:30 PM to 11:00 PM shift and working on Sundays
Job Type: Full-time

Pay: ?25,000.00 - ?35,000.00 per month

Work Location: In person

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