Job Description

Position: CRM Specialist - Customization & Automation
Location: Mulund (East), Mumbai
Type: Full-time, Onsite (No remote option)
About Whizstorm Software Technologies:
Whizstorm Software Technologies is a fast-growing EdTech start-up building smart CRM and automation tools for the global higher education ecosystem. Our platform powers student journeys, partner networks, and education service providers across borders. As we scale, we're building a robust white-labeled CRM infrastructure to serve multiple brands and partners under one unified system.
Learn more at
Why We're Hiring:
We've recently adopted a next-gen CRM platform to manage multi-brand, multi-user journeys--and we're ready to white-label it, build out sub-accounts for our different verticals, and launch high-conversion automations at scale.
Now we need YOU--a CRM Specialist who's got hands-on experience with low-code marketing CRMs, automation builders, app integrations, and client journey mapping.
Your Core Responsibilities:

• Lead CRM customization and architecture for multi-brand sub-accounts

• Design and implement white-labeled client-facing CRM interfaces

• Build and manage smart workflows, triggers, and lead automations

• Integrate CRM with:

• Website forms and funnels

• WhatsApp & SMS tools

• Payment gateways & enrollment systems

• Email marketing platforms & analytics dashboards

• Configure appointment calendars, internal pipelines, and sales dashboards

• Coordinate with design and tech teams to build client onboarding funnels

• Ensure proper data mapping, tagging, and segmentation for campaign logic

• Set up lead tracking systems across portals, landing pages, and ad campaigns

• Collaborate with Sales & Marketing to translate needs into functional automations

Requirements
Skills & Tools You Should Know:

• Minimum 2 years of CRM implementation experience (marketing or sales CRM)

• Experience with white-labeled CRMs or SaaS resellers

• Strong understanding of:

• Workflow builders (visual logic / triggers / if-then flows)

• Form builders, calendars, lead scoring

• Email & SMS automation

• Sub-account creation and multi-brand account handling

• Familiar with API integrations, webhooks, Zapier / Pabbly / Make.com / N8N

• Comfortable working with tools like:

• WhatsApp API

• Google Workspace

• Calendly or in-app calendars

• Paypal/Razorpay or similar

• Bonus: Familiarity with CRM apps that bundle funnels, websites, automations, pipelines, email/SMS, AI chat, Wordpress and reviews - even better if you've built systems for agencies or education or tech!

Who You Are:

• Analytical and process-driven with strong attention to detail

• Capable of understanding user journeys and business logic

• Fast learner who keeps up with CRM trends and low-code platforms

• Comfortable training others and documenting CRM processes

• Open to working on new ideas, multiple brands, and ambitious projects

Benefits
What You'll Love:

• Ownership of building a multi-brand CRM stack from scratch

• Deep involvement in the student success journey

• Being part of a fast-scaling, tech-enabled education brand

• Cross-functional learning with digital, sales, content & product teams

• Opportunity to grow into CRM Product Manager or Head of Marketing Tech

How to Apply? Follow the Steps:
STEP 1) Send your CV with a short note describing your CRM and automation experience, plus links or screenshots of past setups (if available) to: (Subject: CRM Specialist - October 2025)
Step 2) Secure your spot for the aptitude test and personal interview -- don't miss out!
Click Here:

Skills Required