Job Description

:

We are looking for a

CRM Site Executive

to manage post-booking customer coordination and ensure a smooth customer experience from booking to handover. The role requires close collaboration with the

Sales Team

, internal departments, and external partners such as banks and financial institutions.

Key Responsibilities:

Work closely with the

Sales Team

once a customer books a project Act as the single point of contact for customers after booking Coordinate the next level processes including documentation, agreements, and approvals Assist customers in the

home loan process

by coordinating with banks, NBFCs, and loan agents Collect, verify, and track customer documents related to booking and loan processing Schedule site visits, agreement signings, and registration activities Ensure timely follow-ups with customers and internal teams Maintain accurate customer data and updates in the CRM system Address customer queries and provide regular status updates Ensure a smooth handover process and high customer satisfaction

Required Skills & Qualifications:

0 -3 years of experience in

CRM / Customer Relationship / Site Coordination

(Real Estate preferred) Strong communication and coordination skills Knowledge of real estate booking, documentation, and loan procedures Ability to work closely with sales teams and external stakeholders Basic computer skills (MS Excel, CRM tools) Customer-focused and detail-oriented approach

Preferred Candidate Profile:

Experience in

Real Estate CRM / Site CRM

Familiarity with

bank loan processes

and documentation Ability to manage multiple customers and follow-ups efficiently

Working Days:

Monday to Saturday

Interested candidates can walk in or apply directly through Indeed or call us at 9751110731.

Job Types: Full-time, Permanent, Fresher

Pay: ?18,000.00 - ?250,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Work from home
Work Location: In person