Job Description

Key Responsibilities



1. Lead Management & Customer Engagement



Manage incoming leads from online/offline channels (portals, campaigns, referrals, walk-ins). Ensure timely follow-ups and maintain high engagement through calls, emails, and messages. Qualify leads based on interest level, budget, and project relevance. Track prospect progress through the sales funnel and update CRM accordingly.

2. CRM System Management



Maintain accurate, updated customer data in the CRM platform Create, update, and monitor workflows, dashboards, and reports. Identify data gaps and ensure data quality. Provide insights to sales and marketing teams based on CRM analytics.

3. Customer Experience & Relationship Building



Act as the primary point of contact for pre-sales and post-sales customer communication. Coordinate site visits, meetings, and follow-up activities. Handle customer queries and ensure a smooth experience throughout the sales cycle. Support client onboarding and documentation during booking.

4. Reporting & Analytics



Generate daily/weekly/monthly lead performance reports. Monitor conversion metrics, pipeline health, and lead aging. Provide feedback to marketing on lead quality and campaign performance.

5. Coordination & Collaboration



Work closely with sales, marketing, and operations teams. Support marketing campaigns by segmenting customers and executing CRM outreach. Assist in events, launch campaigns, and customer engagement initiatives.

Required Skills



Strong communication and interpersonal skills Good analytical and reporting abilities. Knowledge of real estate processes and customer lifecycle. Multitasking and time-management skills.
Job Type: Full-time

Pay: ?80,000.00 - ?90,000.00 per month

Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD4901255
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year