to lead our efforts in strengthening customer relationships, driving client satisfaction, and maximizing business growth. This role requires a strategic mindset, excellent interpersonal skills, and the ability to manage multiple customer accounts across regions.
Key Responsibilities
Develop and implement CRM strategies to enhance customer loyalty and retention.
Build strong, long-term relationships with clients to encourage repeat business.
Identify opportunities for upselling and cross-selling to increase revenue.
Monitor customer satisfaction levels and address concerns promptly.
Collaborate with sales, marketing, and operations teams to deliver a seamless customer experience.
Maintain accurate customer data and track engagement using CRM tools.
Job Type: Full-time
Pay: ₹40,000.00 - ₹55,000.00 per month
Work Location: In person
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