The CRM will manage customer relationships, handle inquiries, and ensure client satisfaction from initial contact through post-sales. This role involves managing the CRM database, nurturing leads, supporting sales activities, and improving the customer experience.
Key Responsibilities:
Lead Management:
Respond to customer inquiries, qualify leads, and schedule site visits.
Customer Engagement:
Build client relationships and support customers throughout their journey.
CRM Database:
Maintain accurate records, categorize customer data, and analyze trends.
Sales Support:
Prepare documents, assist the sales team, and coordinate follow-ups.
Feedback & Reporting:
Collect customer feedback and provide weekly/monthly reports.
Job Type: Full-time
Pay: ₹50,000.00 - ₹70,000.00 per month
Work Location: In person
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