Be the voice and backbone of customer engagement at a luxury jewellery store. If you love building relationships, managing brand reputation, and turning every customer interaction into an opportunity -- we want you!
Key Responsibilities
Handle inbound calls/messages with professionalism
Share offers & product details; convert inquiries into leads
Manage Google reviews & address customer concerns
Collaborate with teams to resolve issues quickly
Track call sources, campaign inquiries & closures
Build trust-based relationships with clients
Execute CRM strategies & customer retention plans
Perks & Benefits
Paid Leaves & Public Holidays
Festival Bonuses
Medical Insurance
Performance-Based Incentives
Exclusive Employee Jewellery Discounts
Career Growth Opportunities
Training & Development
Supportive & Positive Work Culture
WeekEnd Off: 1 Day off (Any Monday-Thursday)
Languages to be known: English | Hindi | Gujarati
Salary: ₹25,000
Location: Borivali West, Mumbai
Experience: Min. 1 year Experience
Job Type: Full-time
Pay: ₹22,000.00 - ₹25,000.00 per month
Work Location: In person
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