Job Description

CRM Helpdesk - Claim Processing Executive (Health Insurance)

Watch Your Health

is a leading health-tech company that leverages technology and data analytics to empower individuals to take control of their health. We partner with insurance companies, health service providers, and corporates to deliver innovative digital health solutions that promote healthier lifestyles, disease prevention, and wellness management.
At Watch Your Health, we thrive on innovation and data-driven insights to create impactful health engagement platforms. Join us to be part of a fast-growing team at the intersection of

technology, healthcare, and wellness

.

Roles & Responsibilities

CRM implantation for claim support at client locations Resolve customer queries related to

policy coverage

and

health claim processes

Drive and facilitate usage of the

claims app

for claim submission and tracking Act as a

single point of contact (SPOC)

for assigned corporate employees Respond to employee calls and emails professionally Collect, verify, and dispatch claim documents as per corporate requirements Coordinate with internal claims teams at

ICICI Lombard

to ensure smooth cashless and priority claim processing Stay updated with health insurance regulations and policies Maintain strict confidentiality of sensitive data and adhere to data protection guidelines Travel

twice a week

between branches to resolve customer queries

Candidate Requirements

Minimum

6 months experience

in the

Health Insurance industry

Good English communication

is mandatory

Graduate

in any discipline Willingness to travel between branches

Job Details

Company:

ICICI Lombard

Location:

Lower Parel, Mumbai

Job Type:

Full-time

Work Mode:

In-person

Salary:

?18,000 - ?22,000 per month

How to Apply

Share your

updated resume

at:

recruiter26@watchyourhealth.com

Or WhatsApp:

7400103739

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

Provident Fund
Work Location: In person