Job Description

A JD () for a CRM (Customer Relationship Management) role typically includes:

Key Responsibilities1. Implement and manage CRM systems to meet business needs

2. Develop and maintain customer databases

3. Analyze customer data to improve sales, marketing, and customer service

4. Integrate CRM with other business systems

5. Provide training and support to end-users

6. Develop reports and dashboards to track key performance indicators

7. Collaborate with cross-functional teams to enhance customer experience

Requirements1. Experience with CRM software (e.g., Salesforce, HubSpot)

2. Strong analytical and problem-solving skills

3. Excellent communication and interpersonal skills

4. Ability to work in a fast-paced environment

5. Strong understanding of customer relationship management principles

Skills1. CRM software expertise

2. Data analysis and reporting

3. Project management

4. Communication and training

5. Technical skills (e.g., API integration, data migration)

Job Type: Full-time

Pay: ₹350,000.00 - ₹700,000.00 per year

Benefits:

Health insurance Leave encashment Life insurance Paid time off Provident Fund
Work Location: In person