Crm
Job Description
:
Lead CRM post-sales operations including inventory management, collections follow-ups, and customer documentation.
Manage the complete customer lifecycle from booking to possession, ensuring smooth handover processes.
Prepare and present daily, weekly, and monthly MIS reports on sales progress, collections, receivables, and customer status.
Coordinate with legal, banking, finance, sales, and internal teams for agreement execution, loan disbursements, and issue resolution.
Maintain and update accurate customer records in ERP/CRM systems (Strategic ERP preferred), ensuring data accuracy and compliance.
Handle customer queries and escalations professionally, ensuring timely resolution and high satisfaction levels.
Skills Required
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Job Detail
-
Job IdJD5189610
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationIndia, India
-
EducationNot mentioned
-
ExperienceYear