We are hiring a Junior Client Success Executive to support CRM rollouts for business clients. This role focuses on CRM configuration support, client coordination, documentation, and post-go-live support to ensure smooth adoption.
Key Responsibilities:
Support CRM setup/configuration as per client workflow.
Participate in client calls/meetings to understand requirements and changes
Create clear documentation: meeting notes, action items, process notes (MoM)
Share regular updates with clients on progress, pending items, and next steps
Coordinate with internal teams to resolve queries and escalations
Monitor usage/adoption, collect feedback, and suggest improvements
Provide structured post-implementation support to ensure smooth usage
Qualifications
Graduate | Fresher / 0-1 year experience
Strong communication + follow-up discipline
Good documentation and coordination skills
Comfortable with Excel/Sheets + email/WhatsApp communication
Willing to learn CRM concepts (training provided)
Job Type: Full-time
Pay: ₹160,000.00 - ₹200,000.00 per year
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.