The CRM Head will manage the full client relationship lifecycle for our real estate development team, focusing on timely fund recovery, cashflow analysis, and creating a seamless client experience pre and post-sales.
Key Responsibilities:
- Fund Recovery: Oversee timely payment collection and manage outstanding balances.
- Cash Flow Management: Monitor and analyze cashflows with projections for timely decision-making.
- Client Relationship: Build and maintain strong relationships, ensuring smooth pre and post-sales engagement.
- Client Experience: Enhance the customer journey and improve referral sales with proactive communication.
- Team Leadership: Lead and mentor the CRM team for high performance and client satisfaction.
Qualifications:
- 5+ years of experience in CRM, preferably in real estate.
- Strong leadership, communication, and interpersonal skills.
- Experience with CRM systems and financial tracking.
Job Types: Full-time, Permanent
Pay: ₹45,000.00 - ₹50,000.00 per month
Work Location: In person
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