Job Description

Job Title:

CRM Head

Location:

Kochi, Vyttla

Salary:

?30,000 - ?35,000 per month

Experience:

Minimum 3 Years in CRM

Joining:

Immediate

About the Role

We are looking for a dynamic and result-oriented

CRM Head

to lead our Customer Relationship Management team. The ideal candidate will be responsible for managing, mentoring, and motivating a team of Customer Relationship Managers, ensuring exceptional client engagement and achieving targets.

Key Responsibilities

Lead and manage the CRM team to ensure high performance and productivity. Develop and implement strategies to achieve monthly and quarterly targets. Monitor daily operations of CRM executives and provide guidance where required. Build and maintain strong customer relationships to enhance retention and satisfaction. Analyze customer feedback and sales reports to identify improvement areas. Train and mentor team members to improve sales techniques and communication skills. Ensure smooth coordination between sales, operations, and management teams.

Requirements

Minimum

3 years of experience

in CRM team handling. Strong leadership and people management skills. Excellent communication and interpersonal abilities. Proven track record of achieving sales targets. Ability to work under pressure with a result-driven approach. Immediate joining availability preferred.

What We Offer

Competitive salary package (?30,000 - ?35,000). Growth-oriented career path with leadership exposure. Supportive and collaborative work environment.
Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person