We are looking for a proactive and detail-oriented
CRM Executive (female preferred
) to join our team. The ideal candidate will be responsible for maintaining strong client relationships, updating clients about the status and changes in their orders, and following up for timely payments. A background in tele calling or customer service will be an added advantage.
KEY RESPONSIBILITIES :
Client Follow-ups:
Regularly follow up with clients whose orders are booked and keep them informed at every stage.
Order Updates:
Communicate changes in order status such as dispatch, delivery, or delays.
Payment Reminders:
Follow up with clients for timely payments and maintain a record of dues and receipts.
CRM Management:
Maintain accurate records of client communications, order details, and payment status.
Client Coordination:
Serve as a point of contact between the company and clients to ensure smooth communication and service.
REQUIREMENTS :
Female candidate preferred
Prior experience in tele calling, CRM, or customer service
Strong communication skills in English, Hindi, and Bengali (if applicable)
Basic computer knowledge (MS Excel, CRM tools)
Good organizational and follow-up skills
A polite, professional, and persuasive attitude
Salary Offered : 12000-20000
NO PF NO ESI , NO WORK NO PAY
Job Type: Full-time
Pay: ?12,000.00 - ?20,000.00 per month
Schedule:
Day shift
Work Location: In person
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