Job Description

Key Responsibilities

Manage and maintain customer data in CRM systems Allocate and track leads received from various sources Coordinate site visits between sales team, channel partners, and clients Ensure timely follow-ups with prospects and existing customers Support sales team throughout the booking and closing process Handle walk-ins, inbound calls, emails, and WhatsApp inquiries Maintain daily, weekly, and monthly MIS and sales reports Track lead aging, conversion ratios, and customer engagement metrics Coordinate with builders, channel partners, and internal teams Assist in documentation, booking forms, and agreement coordination Follow up on payment schedules and post-sales customer queries Ensure CRM data accuracy, process compliance, and SOP adherence

Required Skills & Competencies

Strong knowledge of

CRM operations in real estate

Lead management and sales funnel understanding Excellent communication and coordination skills Proficiency in

CRM tools

(Salesforce / Zoho / LeadSquared / In-house CRM) Good command over

MS Excel

and Google Sheets Ability to multitask and manage high lead volumes Customer-centric mindset with attention to detail

Preferred Candidate Profile

Experience:

1-4 years

in CRM / Sales Coordination (Real Estate preferred) Education: Graduate in any discipline Experience in handling

developers, brokers, and channel partners

Knowledge of property sales lifecycle is an added advantage
Job Type: Full-time

Work Location: In person