Job Summary:
We are looking for a skilled CRM Manager to develop and implement strategies that improve customer engagement and retention. The ideal candidate will manage our CRM system, analyze customer data, and coordinate marketing campaigns to enhance customer satisfaction and drive business growth.
Key Responsibilities:
Manage and maintain the CRM database to ensure data accuracy and integrity.
Develop and execute CRM strategies to increase customer engagement and retention.
Design and oversee targeted marketing campaigns using CRM tools.
Analyze customer data and behavior to identify trends and opportunities.
Collaborate with sales, marketing, and customer service teams to align CRM activities.
Monitor CRM performance metrics and prepare regular reports.
Provide training and support to team members on CRM usage.
Stay updated with CRM technology trends and recommend improvements.
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Schedule:
Day shift
Work Location: In person
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