Job Description

Job Title:

CRM Executive - Real Estate (Male Candidate Preferred)

Location:

Hyderabad, Madhapur

Employment Type:

Full-time

Job Summary:

We are seeking a proactive and customer-focused

CRM Executive

to manage client relationships, ensure smooth post-sales services, and coordinate with internal teams for timely project updates and handovers. The ideal candidate will have excellent communication skills, attention to detail, and prior experience in the real estate sector.

Key Responsibilities:

Handle

post-sales communication

with clients, including payment follow-ups, project updates, and documentation. Maintain and update client details in the CRM software. Coordinate with

sales, accounts, and site teams

for project-related queries and client requirements. Assist clients during the

handover process

and resolve any concerns promptly. Track and follow up on pending payments, agreements, and documentation. Ensure timely

MIS reporting

to management regarding client interactions and payment status. Build strong, long-term client relationships and ensure a positive customer experience. Manage

site visits, possession schedules, and defect liability issues

in coordination with the technical team.

Requirements:

Bachelor's degree in any field (Business Administration/Marketing preferred). 1-3 years of experience in

CRM or customer service

, preferably in the

real estate industry

. Strong interpersonal and communication skills in

English & Hindi,

(additional local language is a plus). Proficiency in

MS Office

and CRM software. Ability to work under pressure and handle multiple client queries. Male candidates preferred due to site visit and fieldwork requirements.
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person