Proficiency in both spoken and written English is required.
Candidates must have experience working with a CRM team.
Prior experience in direct client interactions is required.
Strong communication skills with clients.
Proficient in system operations.
Proficiency in Microsoft Office suites and tools is required.
Experience in managing direct client calls.
Proficient in managing online chat interactions.
Availability to answer phone calls on weekends and holidays.
Flexibility in working hours.
Respond to the client's inquiry within 24 hours.
Job Type: Full-time
Pay: ?30,000.00 - ?35,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund
Work from home
Work Location: In person
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