Job Description

Company: Sree Kumaran Thanga Maligai
Location: Erode, Tamil Nadu
Employment Type: Full-time

The CRM Executive will be responsible for managing customer interactions, handling inquiries, ensuring after-sales service, and maintaining long-term customer relationships to support business growth.

Key Responsibilities
Provide after-sales support, including follow-ups for feedback and service requests.
Coordinate with the sales and service teams to ensure customer satisfaction.
Assist in implementing customer loyalty programs and promotional campaigns.
Generate and analyze CRM reports for management review.
Ensure a professional and positive customer experience at every touchpoint.

Requirements

Qualification: From 10th
Experience: 0-2 years (CRM / Telecalling / Customer Service background preferred).

Ability to multitask and work in a fast-paced environment.

Benefits
Incentives & performance-based rewards.
Staff benefits and employee discounts.
Career growth opportunities within the organization.

How to Apply Interested candidates can apply via Indeed

Job Type: Full-time

Pay: ₹10,000.00 - ₹14,000.00 per month

Benefits:

Flexible schedule Food provided
Work Location: In person