Manage and update the CRM database accurately and regularly.
Monitor customer interactions and ensure all information is logged in the CRM system.
Assist in planning and executing CRM campaigns to improve customer engagement and retention.
Generate CRM reports and dashboards for management review.
Identify customer trends, preferences, and feedback for continuous improvement.
Coordinate with sales, marketing, and customer service teams to enhance customer satisfaction.
Ensure timely resolution of customer queries and follow-ups through CRM.
Maintain data integrity, security, and compliance with company policies.
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund
* Work from home
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