Job Description

Job Title:

CRM Executive - Sales Support

Location:

Chennai (Work from Office)

Experience:

0-2 years

Company:

Lumel - A Product Development Company

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About Us

We are a fast-growing product development company focused on building world-class BI & Analytics solutions. With offices in Chennai and the US, we thrive on innovation, customer focus, and building teams that love what they do.

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Job Summary

We are looking for a smart and enthusiastic individual to support our Sales team by managing CRN-related tasks, maintaining and learning our CRM system (HubSpot), and ensuring smooth communication and coordination with clients and internal stakeholders.

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Key Responsibilities

Manage and update CRN (Channel Reseller Network) data and documentation. Learn and maintain our CRM tool (HubSpot) for daily operations. Coordinate with the Sales team to track leads, opportunities, and client communications. Help ensure data accuracy and consistency across all sales and CRM systems. Communicate professionally with clients and partners, maintaining good rapport and responsiveness. Identify and flag gaps or inefficiencies in the CRN or CRM processes and suggest improvements. Provide basic reports or dashboards from CRM when needed by Sales or Management.
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What are we looking for in the candidate

A fast learner, especially with software tools and CRM systems. Possess strong common sense and logical thinking abilities. Excellent verbal and written communication skills. Detail-oriented, organized, and proactive. Able to work independently and as part of a team.
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Qualifications

Any Bachelor's degree. 0-2 years of experience in sales support, CRM handling, or similar roles. Familiarity with HubSpot (preferred but not mandatory - training will be provided). Basic knowledge of B2B sales processes is a plus.
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Why Join Us

Work in a fast-paced, high-learning environment. Be part of a supportive and energetic sales and marketing team. * Opportunities to grow into roles in CRM strategy, sales ops, or account management.