Monitor KPIs to ensure adherence to service level agreements (SLAs).
Guide new customers through the onboarding process, ensuring a smooth and seamless experience.
Provide assistance to customers in using our products and services.
Proactively identify and address customer needs and concerns.
Maintain customer satisfaction and retention.
Collect customer feedback and share insights with sales teams.
Desired Skills & Experience:
BBA, B.Com, MBA graduates are encouraged to apply.
Proficient in Google Workspace.
Detail-oriented and organized, with the ability to manage multiple tasks simultaneously.
Decent communication skills & interpersonal skills.
Quick learner with a positive attitude.
Strong problem-solving and analytical abilities.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.