? Handling Inbound Calls & Email from customers and answer to their queries
? Doing Outbound calls & Emails to the customer to keep them inform about the delivery & pick up status of their shipments
? Coordinating Internally with the sales and Operations team to get the information related to customer Queries
? Coordinate with the ground level Delivery team to get the information on the real time pickup and delivery information of the shipments
? Be a part of the internal Hub meeting with sales & ops team to understand client requirement and brainstorm the solution for the same.
Job Type: Full-time
Pay: ?20,000.00 - ?27,000.00 per month
Benefits:
Health insurance
Leave encashment
Paid sick time
Provident Fund
Work Location: In person
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