Job Description

Job Title:

CRM Executive

Location:

Jaipur

Job Type:

Full-time

Experience:

1-3 years (preferred in Customer Relationship Management / Client Handling / Sales Support)

About the Role:

We are looking for a dynamic and customer-oriented CRM Executive to join our team. The role involves managing client relationships, ensuring customer satisfaction, handling queries, and coordinating with internal teams to deliver seamless service.

Key Responsibilities:

Build and maintain strong customer relationships. Handle client inquiries, complaints, and service requests efficiently. Ensure timely communication and follow-ups with clients. Support sales and business development teams with customer insights. Maintain and update CRM databases accurately. Work on retention strategies to enhance customer loyalty.

Skills Required:

Excellent communication and interpersonal skills. Strong problem-solving and multitasking abilities. Knowledge of CRM software/tools. Good organizational and coordination skills. Ability to work independently and as part of a team.

Qualifications:

Bachelor's degree in Business Administration, Marketing, or related field. Prior experience in CRM, client servicing, or sales support is an advantage.

Why Join Us?

Opportunity to work in a fast-growing organization. Collaborative and supportive team environment. Career growth and learning opportunities
To apply send your resume to hr@globalforgeconsulting.com
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person