Experience with CRM software (Standard as per ERP/SAP based applications available) and database management, good in analytical skills and experience with reporting and data assessment, understanding of sales and marketing processes and how they relate to CRM application.
Making Agreements, Demands, NOC and other related documents.
Ensuring timely collection of payment, following up with customer and banker for sanction letter.
Creating customer delight experience while on boarding new customers.
Replying customers on email, messages etc.
Should have pleasing personality to interact with customer.
Coordination with banker, channel partners, internal team and other departments.
Ensure timely completion of task given by head and management.
Handling the overall CRM activities from onboarding till possession.
Handling smooth Possession processes.
Software: - Knowledge of 4 QT
Desired Skills & Experience
Minimum 2-5 years' experience in Post sales process in Real Estate Industry
Thorough with the onboarding process for the new clients
Highly Energetic, helpful and cordial approach with abilities to meet customer requirements
Thorough Knowledge of real estate processes of customer lifecycle from start till end
Should have good business communication skill-Oral and Written
Job Type: Full-time
Pay: ₹35,000.00 - ₹50,000.02 per month
Benefits:
Provident Fund
Experience:
total work: 4 years (Preferred)
Work Location: In person
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