Job Description

Dear Candidate,

We are looking for a detail-oriented and proactive CRM Executive to manage customer interactions related to real estate loans. The ideal candidate will be responsible for coordinating with banks, maintaining client records, sending timely payment and demand intimations, and ensuring smooth processing of home loan documentation.

Key Responsibilities:

Act as the primary point of contact for clients post-booking regarding home loan documentation and payment schedules. Coordinate with partner banks and financial institutions for loan processing, disbursement status, and documentation follow-ups. Maintain and update the CRM system with client and bank communication history. Prepare and send timely

payment intimations

,

demand letters

, and

disbursement requests

to clients. Follow up with clients and banks to ensure timely disbursements and payments. Ensure that all documents related to property loans are accurate, complete, and submitted within deadlines. Resolve customer queries related to loan processing, payment terms, and banking procedures. Maintain MIS reports for loan status, payments, and bank coordination. Coordinate internally with the accounts and legal teams for loan-related documentation and approvals.
Job Type: Full-time

Pay: ₹35,000.00 - ₹60,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Work Location: In person