Job Description

What you will do:

Key Responsibility Areas

Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Managing customer communication with the clients after sales. Resolve customer issues - When you find customers with problems, CRM attempt to resolve their concerns as quickly as possible.
Who you are:

Experience & Qualifications:

Graduate/ Post-Graduate/ MBA from any stream 0 - 3 yrs of experience - relevant or generic, both accepted Linguistic knowledge: Bi-lingual/ multi-lingual skills will be an added advantage Ownership: You understand the importance of the contribution in your role and take responsibility for results delivered (or not) Interpersonal skills: strong at building effective relationships with stakeholders at all levels o Proactive & accountable: takes initiative and works effectively on own, without much supervision Solution-focused: You like being part of the solution and not the problem Commitment: Appreciate time, highly organized, can identify and focus on priorities and deliver to deadline Collaboration: A natural team player, enthusiastic and Quick Learner Adept at using workplace productivity tools like Office365/Google Workspace Skills
Requirement:

Moderate to Advance Excel knowledge Good communication skills Well-groomed and presentable Calculative mind - Able to understand the clients request and answer to their queries in terms of numbers.
Job Types: Full-time, Permanent

Pay: ?35,000.00 - ?45,000.00 per month

Benefits:

Health insurance * Provident Fund