Job Description

Job Summary:

We are seeking a detail-oriented and proactive CRM Executive to manage customer data, maintain client relationships, and support both on-field and back-end operations. The ideal candidate will be responsible for accurate data entry, and coordination of fieldwork ( visit registry office, etc.) to ensure smooth business processes.

Key Responsibilities:

Maintain and update the customer database with accurate and timely data entry. Follow up with clients through calls, emails. Coordinate and execute field visits as per requirements ( Registry office related work and documentation). Prepare reports and dashboards to analyze customer trends and behaviors. Ensure data integrity and confidentiality while managing CRM systems. Provide on-ground support for events, product launches, and customer service drives. knowledge of CRM softwares.

Key Skills Required:

Data Entry & Database Management:

Proficient in MS Excel, CRM tools, and accurate typing skills.

Communication Skills:

Strong verbal and written communication in English and local language(s).

Field Work Readiness:

Willingness to travel locally for customer visits and relationship management.

Analytical Thinking:

Capable of generating reports and deriving insights from customer data.

Time Management:

Ability to prioritize tasks and manage multiple responsibilities effectively.

Tech Savvy:

Familiarity with CRM software is an added advantage.

Qualifications:

Bachelor's degree 1-2 years of experience in a CRM, or field executive role. Freshers with relevant internships or strong communication and data handling skills may also apply.

Preferred Attributes:

Detail-oriented with strong organizational skills. Comfortable with field visits and interacting with clients on-ground. Ability to work independently and as part of a team.
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person