Job Description

We are seeking a

CRM Executive

to manage client relationships, oversee customer data, and ensure smooth communication between the firm and its clients. The role involves handling inquiries, maintaining CRM systems, and supporting sales and marketing teams to enhance customer satisfaction and retention.

Key Responsibilities

Manage and update CRM software with accurate client information. Track leads, inquiries, and follow-ups to ensure timely responses. Coordinate with sales and marketing teams to streamline client communication. Generate reports on customer engagement, sales pipeline, and conversion rates. Handle client queries professionally and provide excellent customer service. Support digital campaigns and ensure CRM integration with marketing tools. Maintain confidentiality of client data and ensure compliance with company policies.
Skills & Qualifications

Bachelor's degree in Business Administration, Marketing, or related field. Prior experience in CRM, customer service, or real estate preferred. Strong communication and interpersonal skills. Proficiency in CRM software (Salesforce, Zoho, HubSpot, or equivalent). Ability to multitask and work in a fast-paced environment. Analytical mindset with attention to detail.
Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement
Work Location: In person