Manage customer inquiries, follow-ups, and communication through CRM systems.
Maintain and update customer records, documentation, and project-related details in the CRM database.
Coordinate with sales, finance, and technical teams for customer requirements, updates, and issue resolution.
Handle post-sales activities such as allotment letters, payment schedules, agreements, and documentation.
Track customer payment timelines and send reminders for due payments.
Assist in preparing MIS reports, dashboards, and customer status updates for management.
Support in organizing site visits, customer meetings, and handover activities.
Address customer grievances professionally and ensure timely resolution.
Ensure high levels of customer satisfaction and maintain strong client relationships.
Follow up on pending documents, agreements, and KYC requirements from customers.
Job Type: Full-time
Pay: ?30,000.00 - ?35,000.00 per month
Benefits:
Provident Fund
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.