Job Description

Key Responsibilities

Handle customer calls, emails, and chats politely and professionally.

Update and maintain customer details in Excel or CRM.

Coordinate with warehouse and logistics teams to resolve order or delivery issues.

Assist customers with returns, replacements, and general queries.

Collect feedback and share suggestions to improve service.

Requirements

Good spoken and written English.

Basic knowledge of Excel (data entry, sorting, basic formulas).

Positive attitude and willingness to learn.

Prior experience in customer support or back office work preferred.

Interested Candidates can directly send resume on whatsapp and call the manager at 9967202201

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Application Question(s):

Do you speak English Fluently? Do you know Excel?
Experience:

total work: 1 year (Preferred) Customer service: 1 year (Preferred)
Work Location: In person