Job Description

Responsible for lead management in CRM and ensuring timely follow-up with leads Maintain and update CRM database with client information and status Communicate effectively with sales associates via phone, email, and other communication channels Ensure seamless communication between internal teams and clients Handle client queries and provide appropriate solutions in a timely manner Work closely with the sales team to ensure smooth handoff of leads and follow-up on sales activities Create and maintain reports on lead status, sales activity, and client communication Provide support to the sales team as needed Continuously update CRM processes and procedures to ensure maximum efficiency and effectiveness
Qualifications:

Minimum of 1 year of experience in CRM in a channel partner or developer firm Bachelor's degree in business, marketing, or related field preferred Knowledge of CRM software and lead management processes Excellent communication skills, both written and verbal Strong organizational and time management skills Ability to work independently and in a team environment Strong attention to detail and accuracy Ability to multitask and prioritize effectively Positive attitude and willingness to learn and adapt to new technologies and processes
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Leave encashment
Work Location: In person