Customer Onboarding & Documentation
Customer Communication, Engagement & Experience.
Payment Collection & Follow-up.
Customer Issue Resolution.
Customer Feedback & Satisfaction.
Project Handover & Possession.
Customer Database Management.
RERA Compliance.
Customer Retention & Referral Programs.
ERP reporting
Making agreement/ contracts
Ability to present CRM activity and collection projection to the management on weekly basis
Good at communcation with customers for various activities.
Mandatory Requirement
APF documentation knowledge is must
Follow up & coordination with bankers for disbursements
Job Type: Full-time
Pay: ?30,000.00 - ?45,000.00 per month
Benefits:
Paid sick time
Application Question(s):
How many years of total work experience do you have ?
How many years of work experience do you have specific to Construction Industry ?
How many years of work experience do you have as CRM Management in Construction Industry ?
How many years to total work experience do you have in CRM management
What is your current monthly Salary ?
What is your expected monthly salary
What is your notice period
How many years of experience do you have in APF documentation & coordination with the bank.
Work Location: In person
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