Job Description

Who are we?

Upakarna is a dynamic and trendsetting fast fashion jewellery brand nestled in the heart of Marine Lines. Our brand is driven by the boundless energy and creativity of today's youth, dedicated to crafting jewellery that embodies a perfect blend of fun and sophistication.

What you'll do

Role & Responsibilities

1. Primarily, you will be answering incoming calls, messages via third party apps.

2. Would be responsible for handling email correspondence (Complaints/ Queries).

3. Help customers with placing new orders, processing returns and exchanges, availability, and whatever they mind need.

4. Collaborate with cross-functional teams and communicate effectively regarding system status, order updates, and issues.

Preferred Candidate Profile

Bachelor's degree in related field.Experienced with good communication skills ( Spoken and verbal)

Should be able to operate computer seamlessly

A minimum of 2 years experience required

Strong multitasking skills

Flexible to work in shifts

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Ability to commute/relocate:

Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person