Inventant Education is a pioneering organization in the field of AI, Robotics, and next-generation learning solutions for schools and institutions. We are committed to delivering high-quality educational programs that inspire innovation and transform learning experiences.
We are seeking an experienced and detail-oriented
CRM Executive
to join our team. The ideal candidate will be responsible for managing customer relationships, ensuring efficient communication, and supporting business growth through effective CRM practices.
Key Responsibilities
Manage and maintain the CRM database with accurate and updated customer information.
Handle client queries and provide timely support to ensure customer satisfaction.
Coordinate with the sales and operations teams to improve customer engagement and retention.
Monitor customer interactions and ensure consistent follow-ups for business opportunities.
Generate reports and dashboards to track leads, sales pipeline, and performance metrics.
Identify upselling and cross-selling opportunities within existing client accounts.
Assist in the implementation of CRM strategies aligned with organizational goals.
Qualifications and Requirements
Bachelor's degree in Business Administration, Marketing, or related field.
Minimum 2 years of relevant experience in CRM, client servicing, or sales support.
Proficiency in CRM software such as Zoho, Salesforce, or HubSpot.
Strong communication and interpersonal skills.
Analytical mindset with attention to detail and problem-solving ability.
Ability to manage multiple tasks and work effectively in a fast-paced environment.
Preferred Skills
Prior experience in the Education or EdTech sector.
Knowledge of AI and Robotics learning solutions.
Male candidates preferred for this role.
What We Offer
Competitive salary package with performance-based incentives.
Opportunities for professional growth and career advancement.
Collaborative and innovative work environment
Job Type: Full-time
Benefits:
Leave encashment
Paid time off
Work Location: In person
Job Type: Full-time
Pay: ₹22,000.00 - ₹40,000.00 per month
Benefits:
Leave encashment
Paid sick time
Work Location: In person
Speak with the employer
+91 9599233744
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