A CRM Executive plays a pivotal role in managing customer relationships and optimizing their experience. Responsible for overseeing the CRM system, the executive ensures accurate data entry, segmentation, and analysis. They collaborate with sales and marketing teams to develop targeted campaigns, monitor customer interactions, and enhance engagement. Addressing customer inquiries and issues promptly, the executive maintains customer satisfaction. Regular reporting on key metrics, trends, and recommendations for improvement falls within their purview. A CRM Executive also stays updated on industry trends to propose innovative strategies, fostering strong client relationships and driving business growth.
Required 3 years of experience in CRM , should have knowledge of fresh desk and fresh chat.
Job Type: Full-time
Salary: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Work from home
Schedule:
Morning shift
Supplemental pay types:
Commission pay
Application Question(s):
candidate location to be in bangalore
Experience:
total work: 3 years (Required)
Language:
kannada (Required)
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Ability to commute/relocate:
Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 3 years (Required)
Work Location: In person
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