Job Description

Job Title:

CRM Executive

Location:

Bangalore (On-site)

Company:

Maxpo Exhibitions

About the Role

We are looking for an experienced

CRM Executive

to manage client communication, follow-ups, lead tracking, and CRM database management. The ideal candidate should have strong communication skills and prior experience in

Events, Exhibitions, Education Fairs, Client Relations, or Customer Management

.

Key Responsibilities

Manage daily client communication (calls, WhatsApp, email) Handle lead follow-ups and track conversions Update and manage CRM systems and client databases Coordinate with sales, operations, and event teams Provide exhibitors/participants with timely information Capture client queries, feedback, and escalate issues when needed Prepare follow-up reports, lead status dashboards, and documentation Ensure smooth pre-event and post-event client experience

Requirements

1-3 years of experience in CRM, Client Relations, or Customer Support Experience in

Events & Exhibitions

industry preferred Strong communication and interpersonal skills Ability to manage multiple clients and follow-ups efficiently

Hands-on experience with CRM tools

such as:

Zoho CRM

HubSpot CRM

Freshsales (Freshworks)

Pipedrive

Bitrix24

LeadSquared

Good command over Excel, reporting, and data entry Strong organizational, time management, and follow-up discipline Ability to work in a fast-paced, deadline-driven environment

What We Offer

Opportunity to work on large-scale exhibitions & education fairs Collaborative and growth-focused environment Learning & development across CRM and client management functions
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person