Job Description

Job Opening: CRM Executive

Location: Bengaluru

Employment Type: Full-time

Experience: 0-1 years (CRM / Customer Engagement preferred)

About Us

Grasshoppers- Managed Office is a dynamic and growth-oriented organization in the Managed Office. We focus on delivering excellent customer experience and building long-term client relationships through innovation and service excellence.

Role Overview

We are looking for a detail-oriented and proactive CRM Executive to manage our customer relationship systems, ensure smooth client interactions, and support sales/marketing initiatives. The role requires excellent communication skills, CRM tool expertise, and a customer-first approach.

Key Responsibilities

Manage and maintain the CRM database, ensuring accuracy and timely updates. Handle customer queries, follow-ups, and maintain engagement through calls/emails/messages. Track, analyse, and report customer data and sales pipeline activities. Coordinate with sales, marketing, and operations teams for seamless customer service. Monitor customer feedback and assist in resolving issues promptly. Support in generating reports for management on customer engagement and sales performance.
Requirements

Bachelor's degree in any stream. 0-1 years of experience as a CRM Executive / Customer Service / Sales Support role. Strong communication and interpersonal skills. Ability to multitask and handle data with accuracy.
What We Offer

Competitive salary and performance incentives. Growth and career development opportunities. A collaborative and supportive work environment. Exposure to industry-leading tools and practices.
How to Apply:

Send your resume to varun.pahariya@vconnect2.com with the subject line "Application for CRM Executive". Or Call @ +91 99809 34325

Job Types: Full-time, Fresher

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

Cell phone reimbursement
Work Location: In person