Job Description

:

Handle Customer Care number and Customer Care Email.

Attend End-customers in Office.

Ensure that all calls, emails and customers are attended in a professional & time bound manner and Customers' queries/complaints/requirements, if any, are resolved in a professional and time-bound manner.

Analyzing customer complaints and inputs; propose, discuss and implement the SOPs to reduce the number of customers' queries/complaints/requirements.

Cross functional coordination for resolving customers' queries / complaints / requirements.

Assist in Customer calling, Coordination, Events and other Project requirements, if any.

Candidate Requirements

:

Good Communication Skills - Written & Speaking.

Go-getter person who is Dynamic and Multi-tasker with passion for Delighting the customers.

3-5 years of experience in Customer Care Management in Residential Real Estate.

Working knowledge of CRM software.

Team Member with desire to contribute in organization's growth.

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Work Location: In person