Job Description

Job Title:

CRM Executive (Female Only)

Company:

Takkar Polychem Pvt. Ltd.

Location:

Plot No. 19, Ecotech XII, Greater Noida, UP - 201306

Job Type:

Full-time

Experience Required:

1-3 years

Industry:

Manufacturing / Polymer Compounds / Masterbatches

:

Takkar Polychem Pvt. Ltd., a leading manufacturer of eco-friendly polymer compounds and masterbatches, is seeking a

female CRM Executive

who is proactive, detail-oriented, and capable of managing client communication with professionalism. The ideal candidate will have experience in customer servicing, strong coordination skills, and a positive approach toward ensuring client satisfaction.

Key Responsibilities:

Manage daily communication with clients through phone, email, and CRM tools Maintain accurate customer records and follow-up schedules Coordinate with sales, production, accounts, and dispatch teams to fulfill client requirements Handle client inquiries, complaints, and feedback professionally and promptly Provide order status updates and ensure timely deliveries Generate reports related to client interactions and order management Build and sustain long-term relationships with customers Support improvements in CRM processes and contribute to customer retention initiatives

Key Skills Required:

Excellent verbal and written communication skills (English and Hindi) Strong follow-up and interdepartmental coordination Familiarity with CRM or ERP systems Proficiency in MS Excel and Google Sheets Customer-centric mindset and problem-solving ability

Educational Qualification:

Graduate in any stream
(Preferred: BBA, B.Com, English (Hons), Hindi (Hons), Marketing, or equivalent)

1-3 years of prior experience in CRM, customer service, or sales coordination

What We Offer:

Professional and friendly work environment Growth and learning opportunities Competitive salary package

How to Apply:

Only

female candidates

may apply
Send your updated resume to:

hr@takkarpolychem.com

For queries, contact:

+91-9810001837 / +91-7876150758

Website:

www.takkarpolychem.com

Job Type: Full-time

Pay: ?22,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Location:

Greater Noida, Uttar Pradesh (Preferred)
Work Location: In person