Job Description

Job Title:

CRM Executive (Female)

Location:

Sachin, Surat

Experience Required:

1-2 Years

Salary Range:

?15,000 - ?30,000 per month

Gender Preference:

Female candidates preferred

Key Responsibilities:

Manage and update customer data in the CRM system Handle customer inquiries via calls, WhatsApp, email, and CRM tools Follow up with customers for orders, feedback, and support Coordinate with sales, dispatch, and accounts teams Maintain accurate records of customer interactions Resolve customer issues and ensure high satisfaction Generate basic CRM reports and follow-up list.

Required Skills & Qualifications:

1-2 years of experience in CRM / Customer Support / Client Handling Good communication skills (Hindi & basic English) Comfortable with computers, CRM software, and Excel Polite, patient, and professional attitude Strong follow-up and coordination skills

Preferred Candidate Profile:

Female candidate Experience in retail, e-commerce, textile, or service industry is a plus Ability to handle multiple customers efficiently

What We Offer:

Salary between ?15,000 - ?30,000 (based on experience) Friendly and supportive work environment Growth opportunities
Job Types: Full-time, Permanent, Fresher

Pay: ?11,227.83 - ?29,773.94 per month

Benefits:

Cell phone reimbursement Paid time off Provident Fund
Work Location: In person