Job Description

Key Responsibilities:

? Client Relationship Building: Regularly connect with existing customers to ensure

they are satisfied with products/services and to keep them informed about new

offerings.

? Site Visits & Customer Meetings: Personally visit top customers to maintain face-to face relationships, understand challenges they're facing, and discuss upcoming needs

or projects.

? Referral Generation: Systematically ask for referrals from satisfied customers and

track these referrals through the CRM system to close new deals.

? Complaint Resolution: Act as the single point of contact for existing clients in case of

any service issues, coordinate with internal teams to resolve problems quickly, and

ensure a positive experience.

? CRM Management: Enter all customer data, interactions, and next steps into the

CRM use this database to track communications, orders, referrals, and satisfaction

metrics.

Qualifications & Skills:

? Bachelor's/ Masters in Business, Marketing, or relevant field.

? Good interpersonal skills and a customer-centric mind-set.

? Ability to travel locally for client meetings.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person