Job Description

ShoutnHIke is a results-driven digital marketing agency that partners with clients to deliver exceptional services while fostering innovation and growth. We are looking for a dedicated

CRM Executive

to oversee the integration and management of all client projects on the

Go High-Level platform

, ensuring streamlined CRM operations and delivering exceptional client support.

Key Responsibilities:

CRM Integration and Management:

Oversee the integration and management of all client projects on the Go High-Level platform. Ensure the seamless operation of the CRM system (application) to enhance internal efficiencies and client satisfaction.

Lead Management:

Support clients with effective lead management strategies, ensuring optimal tracking, nurturing, and conversion. Monitor lead pipelines and ensure accurate data entry, analysis, and reporting.

Customization and Optimization:

Customize CRM software to meet the unique needs of each client. Identify and implement enhancements to optimize workflows and user experiences.

Client Support:

Act as the primary point of contact for client CRM-related needs. Provide training, troubleshooting, and ongoing support to clients for effective CRM utilization.

Collaboration:

Work closely with cross-functional teams, including marketing, sales, and project management, to align CRM strategies with company goals. Ensure timely and effective communication with clients and internal teams.

Performance Monitoring:

Regularly evaluate CRM system performance and recommend improvements. Generate and analyze reports to track client and internal metrics, ensuring alignment with KPIs.
Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Work Location: In person

Application Deadline: 06/08/2025