Job Description

Key Responsibilities: Manage incoming and outgoing calls in a professional manner Maintain accurate and updated customer records using CRM software Schedule, confirm, and follow up on client appointments oProvide detailed information about clinic services and offers Handle patient queries and ensure timely follow-ups Coordinate with internal departments for smooth operations
Eligibility Criteria:

oMinimum qualification 12th pass / Graduate - choose as applicable oExcellent communication skills (Hindi and English)

oBasic computer knowledge and familiarity with CRM tools

oPrevious experience in tele-calling/customer care is preferred

oPleasant personality and a customer-oriented approach

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Experience:

CRM: 4 years (Required)
Language:

English (Required)
Work Location: In person