Job Description

Job Responsibilities:

Handle customer inquiries regarding order via

phone, email, and WhatsApp

Maintain and update

customer data & CRM records

Follow up with existing customers and sales team Coordinate between

sales, service, and customers

Prepare basic reports and customer feedback records Ensure timely response and high customer satisfaction
Requirements:

Female candidates only Graduate / Diploma (any stream) Good

communication skills

(Hindi & basic English) Basic knowledge of

MS Excel, Email & CRM software

Freshers can apply (training will be provided) Experience in CRM / customer handling is an added advantage
What We Offer:

Salary

up to ?28,000

(based on experience) Friendly and professional work environment Growth opportunities Fixed working hours
Job Type: Full-time

Pay: ?25,000.00 - ?28,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Provident Fund
Application Question(s):

Are you experience in CRM/customer handling? Have you handled lead assignment to sales engineers through CRM?
Experience:

Customer relationship management: 1 year (Required)
Location:

Chandigarh, Chandigarh (Required)
Work Location: In person