Job Description

Job Title:

CRM & Client Support Executive

Location:

Patparganj, Delhi

Industry:

Printing & Packaging

Salary:

?20,000 - ?25,000 per month

Type:

Full-time, On-site

Preferred Candidate:

Female, Immediate Joiner Only

WFO , 6 Days

About the Role

We are seeking a well-organized and proactive CRM & Client Support Executive to join our team in Patparganj, Delhi. This is a non-target, support-focused role ideal for someone who can manage client data, coordinate follow-ups, and assist in client handling during exhibitions and expos.

Key Responsibilities

Maintain and regularly update client data in the CRM system (Salesforce, HubSpot, MS Dynamics, etc.) Follow up with clients regarding orders, updates, and event-related communication Respond to routine client queries and coordinate with internal teams to resolve issues Provide support during exhibitions and expos, including client coordination and event follow-ups Prepare and maintain client servicing reports and documentation Collaborate cross-functionally to ensure client needs are met efficiently
Requirements

Bachelor's degree in Business, Marketing, or a related field 1-3 years of experience in CRM, client servicing, or sales support, preferably in the printing or packaging industry Proficiency in CRM tools such as Salesforce, HubSpot, or MS Dynamics Strong communication and interpersonal skills Ability to manage multiple tasks with accuracy and attention to detail Team-oriented with a professional and client-centric approach
What We Offer

Stable, non-target driven role Opportunity to gain exposure at industry exhibitions and expos Supportive and collaborative work environment
Job Type: Full-time

Pay: ?11,165.56 - ?25,036.54 per month

Schedule:

Monday to Friday
Work Location: In person